Frequently Asked Questions

Get in touch with us at nomstudio.my@gmail.com for any enquiries not answered here, wholesale quotes for f&b, collaborations, to share your feedback, or simply to say hello!

 

Products Related

1. Are Nom Studio tableware dishwasher, microwave and oven safe? 

Most of them are dishwasher and microwave safe. If you do use dishwasher, please make sure that the water temperature is moderate and gentle washing powder is used. Please check the individual product listing for the care instructions on this or contact us if you have any questions. 

On the same note, please be advised that although they are dishwasher safe, washing by hand is recommended to help prolong the life and shine of each piece. 

 

2. How quickly should I wash or rinse my dinnerware?
Coffee and tea cups should be rinsed immediately to avoid staining. Acidic foods such as vinegar, mayonnaise, tartar sauce and eggs can damage the glaze and the colour of tableware if left standing for long periods.

 

3. Can I purchase the tableware in a set for families or business purposes? 

We offer bespoke sets for families (sets for 2/4/6) and for business purposes (cafes and restaurants). Please drop us an email stating your enquiry: nomstudio.my@gmail.com, we aim to get back to you in 3 business days. 

 

4. Why do some tableware have imperfections instead of being 100% flawless and identical? 

Most of our tableware are handmade ceramics. Due to the unique nature of the production process and the ceramics, irregularities in colour and glaze with tiny specks are typical. No ceramic plate is a hundred percent identical to the other.